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CERT Courses
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• Planning Change in the Workplace. (ilm) 15.3.10
• Understanding the communication process in the workplace. 18.3.10
• Giving Briefings and Making Presentations (ilm) 23.3.10
• Managing Creativity & Innovation in the Workplace (ILM) 29.3.10
• Understanding good practice in workplace coaching 31.3.10
• ILM Level 3 Award in First Line Management 1.4.10
• Leading a team effectively. (ILM) 6.4.10
• Recruiting, Selecting and Inducting New Staff in the Workplace. 13.4.10
• Achieving objectives through time management. (ILM) 27.4.10
• Organising & Delegating in the Workplace (ilm) 28.4.10
• Leading a Team Effectively (ILM) 5.5.10
• Effective meetings for managers (ilm) 12.5.10
• Managing conflict in the workplace. (ILM) 13.5.10
• Achieving objectives through time management. (ILM) 17.5.10
• Obtaining Information for Effective Management (ILM) 24.5.10
• Understanding good practice in workplace coaching (ILM) 27.5.10
• Achieving objectives through time management. (ILM) 3.6.10
• Giving Briefings and Making Presentations in the workplace ( 10.6.10
• Managing Customer Service (ILM) 14.6.10
• Managing Conflict in the Workplace (ILM) 16.6.10
• Managing Stress in the Workplace. (ILM) 6.7.10
• ILM Award in First Line Management 8.7.10
• Introduction to Leadership (ILM) 20.7.10
• Giving briefings and making presentations in the workplace. (ILM) 26.7.10
• Managing conflict in the workplace. (ILM) 3.8.10
• Organising and delegating. (ILM) 24.8.10
• Organising workplace coaching (ILM) 31.8.10
• Managing Stress in the Workplace. (ILM) 2.9.10
• Coaching and training your work team. (ILM) 7.9.10
• Managing Health and Safety at work. (ILM) 14.9.10
• ILM Level 3 Award in First Line Management 5.10.10
• Organising and delegating. (ILM) 7.10.10
• Managing Stress in the Workplace. (ILM) 14.10.10
• Understanding culture and ethics in organisations. (ILM) 21.10.10
• Marketing for managers. (ILM) 27.10.10
• Organising workplace coaching 28.10.10
• Managing conflict in the workplace. (ILM) 9.11.10
• Introduction to Leadership (ILM) 15.11.10
• Understanding the communication process in the workplace. 15.11.10
• Planning to work efficiently. (ILM) 17.11.10
• Managing performance. (ILM) 24.11.10
• Undertaking supervised coaching in the workplace. (ILM) 30.11.10
• Effective meetings for managers. (ILM) 2.12.10
• Writing for Business (ILM) 7.12.10
• Understanding the communication process in the workplace. 9.12.10
• Motivating to perform in the workplace. (ILM) 15.12.10
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